The enjoyment of gaming only means something when it is done in a healthy and controlled way. myluky provides the tools, guidance and support you need to ensure your gaming experience stays fun — not burdensome.
At myluky, we believe online gaming should be a source of entertainment — not stress. From day one, we have integrated responsible gaming principles into every aspect of the user experience.
We understand that for some people, gaming can shift from entertainment to a problem. Not because they are weak — but because games are designed to be engaging, and without self-awareness and the right control tools, it is easy to lose track. That is why myluky provides a comprehensive set of self-control tools that are easily accessible directly from your account.
Our responsible gaming policy is more than a formality. It is our genuine commitment to every member. This platform is only for those who play with a clear head, set realistic limits, and treat money wagered as the cost of entertainment — not an investment or a way out of financial hardship.
Always remember: Gaming should never be used to solve financial problems, relieve stress, or replace social connections. If you find yourself playing for these reasons, it may be a sign that you need to talk to someone.
Decide how much you can afford to lose before you start playing. Never exceed that limit.
Use myluky's session time limit feature to ensure you take a break after your set playing period.
Losing is part of the game. Doubling your bets to "win it back" is the fastest way to lose even more.
Do not play when you are angry, sad, stressed or under the influence of alcohol. The best decisions are made with a clear mind.
Make sure gaming does not take time away from family, work, sleep and important social activities.
These tools are available directly in your account settings — free, easy to use and effective immediately.
Set the maximum deposit amount you can add within a given period. This limit takes effect immediately and can only be lowered right away — increasing the limit requires a 7-day waiting period for added protection.
Set how long a single play session can last. When the time limit is reached, the myluky system will send a warning and automatically end your session if the warning is ignored twice in a row.
If you feel you need a break from the platform, you can activate the self-exclusion feature for a period of 24 hours, 7 days, 30 days or up to 6 months. During this period, logging in to your account will not be permitted.
Access a complete record of all your gaming activity, deposits and withdrawals at any time. Full transparency over your playing behaviour helps you make more informed and responsible decisions.
Myluky sends notifications when you are approaching your set deposit or time limits. These reminders are designed to keep you aware of your gaming behaviour — not to interrupt, but to protect.
The myluky platform is for users aged 18 and above only. Our KYC process verifies the age of every new member. If you share a device, use the auto-logout feature and protect your account with a strong password.
Problem gambling rarely happens overnight. It usually starts gradually and worsens without being noticed. Here are the signs to watch for in yourself or someone you care about:
You find yourself borrowing money, dipping into savings, or using funds meant for essential expenses to gamble.
Every time you lose, you feel "compelled" to keep playing to win back what you've lost.
You lie to family or friends about how much time and money you spend on gambling.
You feel restless, anxious or uncomfortable when you are unable to play for a period of time.
Work, family, studies or social relationships are affected due to too much time spent gambling.
Answer the following questions honestly. If you answer "Yes" to two or more questions, we encourage you to speak with someone or use the self-exclusion feature in your myluky account.
This is not a clinical diagnosis. If you are concerned about your gaming habits, speak with the myluky support team or seek professional help.
All control tools are accessible directly from your account in under two minutes
Access your myluky account via the website or mobile app. Make sure you have completed KYC verification for full access to all features.
Click the profile icon in the top right corner, then select "Settings" or "Security & Responsible Gaming" from the dropdown menu.
Select the type of limit you want to set — deposit, play time, or loss limit. Enter a value that fits your budget and lifestyle.
Limits take effect immediately after confirmation. You will receive a confirmation email. Limits can be reduced immediately — increasing a limit requires a 7-day waiting period.
Need help? The myluky support team is ready to help you set limits or activate the self-exclusion feature via 24/7 live chat. You do not have to go through this alone.
We know many members have questions about these features. Here are answers to the most frequently asked questions by myluky members.
Can't find your question here? Contact our support team via live chat for an immediate answer.
You now know that myluky is more than just a gaming platform — we genuinely care about your well-being. Join our community and enjoy entertainment that is responsible, safe and fun.
For users aged 18 and above only. Please read our Terms and Conditions and Privacy Policy before registering.
18+
Minimum Age
6
Available Control Tools
24/7
Round-the-Clock Support
7 days
Limit Increase Protection